Jackie began working in the restaurant industry as a server to earn money for her upcoming and ongoing university education. After graduating with an honours degree in environmental studies, she continued working in the industry as a server in Toronto and then made a move to the west coast; Whistler and eventually Vancouver. It was 1998 when Jackie decided she wanted to pursue a wine career after spending a month exploring the wine regions of the Pacific Northwest and California. Eager to learn more about wine and the restaurant industry, she took assistant manager positions first at Quattro at Whistler in 2000 and in 2001 at Raincity Grill in Vancouver.
In 2002, Jackie earned her sommelier diploma from the International Sommelier Guild in Vancouver. Since earning her diploma, Jackie has held various positions in the wine industry: cellar worker at Tinhorn Creek Winery; Sommelier at Mission Hill Winery and Sommelier at Bearfoot Bistro in Whistler. During this time, she took the opportunity to travel to wine regions in Italy, France, Spain, the USA and Canada.
In 2006, Jackie moved to Calgary with Kirk to fulfill their dream of opening a restaurant. Besides running a wine consulting business, she has been part of Bin 905, Vin Room, Metrovino and Una. Since 2007 and onward, she has been an instructor for the International Sommelier Guild in Calgary and a judge for the Wine Access International Value Wine Awards (2007-2012). Also, she has been on the sommelier staff at the International Pinot Noir Conference in Oregon since 2004 and the Wine Summit at the Post Hotel in Lake Louise in 2007.